Guest Services

The Ronald McDonald House of Western Michigan serves families of children and youth who are receiving inpatient or outpatient medical treatment in the Grand Rapids community. Guest families are provided with affordable housing, meals, transportation, and a variety of amenities and services.

 

Patient Eligibility Criteria

The patient must be 21 years or younger at the time of guest intake. In addition, the patient must be receiving inpatient or outpatient care, or attending an outpatient clinic appointment at a medical facility in Grand Rapids. Please note, the Ronald McDonald House of Western Michigan does not provide housing for families of patients receiving outpatient psychiatric treatment.

 

Family Eligibility Criteria

Guest families must reside at least 30 miles away from the medical facility where the patient is receiving treatment. Guests must be at least 18 years of age or be accompanied by a parent or legal guardian. Rooms are available to immediate family members (Mom, Dad, siblings, grandparents and legal guardians) of children 21 years and younger receiving inpatient or outpatient care with a limit of one room per family.

 

Payment for Services

In some cases, the Ronald McDonald House may bill an insurance provider, Medicaid, or Children’s Special Health Care for lodging expenses with prior authorization. Guests should check with their insurance provider regarding their eligibility. There is no fee to stay at the Ronald McDonald House. Guest looking to make a contribution are given a suggested amount of $25 per night. However, no one is ever turned away from the Ronald McDonald House due to inability to make a contribution towards their stay.

 

Questions

For questions or concerns, contact Megan Priester, Guest and Volunteer Services Managaer at 616-776-1300 or at mpriester@wmrmh.org.

 

Click here to request a room at the Ronald McDonald House of Western Michigan.

 

Guest Services Brochure